FAIS Conflict of Interest

As a supplier of insurance products and in compliance with the FAIS General Code of Conduct, Bryte discloses the following information:
Bryte Insurance Company Limited
Licensed insurer and authorised FSP (17703)
FAIS Licence Information: Categories: Personal & Commercial Lines

Claims Procedure for Insured

If you would like to submit a claim, please contact your intermediary directly (if applicable, as indicated in your policy disclosure notice). Alternatively, consult the Bryte contact indicated on your policy disclosure notice, or dial +27 (0) 11 088 7000 to obtain the necessary contact details.

If you are dissatisfied with the way your claim is being handled, please contact the Bryte contact indicated above.

If you have any other non-claim-related complaints, please contact your intermediary (if applicable, as indicated in your policy disclosure notice). Alternatively, contact the Manager of the Sales Office, as indicated in your policy disclosure notice.

Other contact details

Compliance Department

The FAIS Compliance Officer
Bryte Insurance Company Limited
Legal and Compliance Department
Rosebank Towers, 5th Floor, 15 Biermann Avenue, Rosebank, 2196
Telephone +27 (0) 11 088 7000
Email compliance@brytesa.com

Ombudsman for Short-term Insurance

PO Box 32334, Braamfontein 2017
Telephone +27 (0) 11 726 8900 / Share Call: 0800 726 890
Email info@osti.co.za
Website www.osti.co.za

FAIS Ombudsman

The FAIS Ombudsman
PO Box 74571, Lynwood Ridge, 0040
Telephone +27 (0) 12 762 5000 / +27 (0) 12 492 9711
Email info@faisombud.co.za
Website www.faisombud.co.za

DOWNLOAD THE FAIS Conflict of Interest
Management Policy – Bryte Insurance Company

DOWNLOAD THE FAIS Conflict of Interest
Management Policy – Bryte Life Insurance