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  • BRYTE ASSIST 0860 001 121
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          We are here to help you with all your insurance needs

          Bryte Insurance Company Limited (17703) and Bryte Life Company Limited (17705) are licensed insurers and authorised FSPs.
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          © 2025 Bryte Africa Group Limited, a licensed controlling company

          We are here to help you with all your insurance needs

          Contact Us

          Need support or more information?

          If you require assistance or need specific information you have come to the right place! Here, you will find a comprehensive list of contact numbers tailored to your individual needs. Additionally, our convenient contact form is available for you to complete, and our team will respond promptly to your enquiry.  

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          +27 (0)11  088 7000

          Operating hours: Monday to Friday, 08:00 – 16:30

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          Require assistance or have a question?

          Complete the form below and our team will contact you at their earliest convenience.

          Insurance contacts

          Insurance support lines

          Bryte Assist

          Bryte Assist

          Available 24/7, including Public Holidays

          Personal/Business customers

          • Phone Icon0860 001 121
          Bryte Assist

          Bryte Assist

          Available 24/7, including Public Holidays

          Hospitality customers

          • Phone Icon0861 976 656
          Bryte Assist

          Bryte Assist

          Available 24/7, including Public Holidays

          Specialist Motor customers

          • Phone Icon0861 666 668
          Claims Registration

          Claims Registration

          Monday to Friday, 08:00 – 16:30

          Personal/Business customers

          • Phone Icon0800 112 605
          • Email Iconnewclaims@brytesa.com
          Bryte Life Claims Registration

          Bryte Life Claims Registration

          Monday to Friday, 08:00 – 16:30

          Bryte Life customers

          • Phone Icon011 088 7000
          • Email Iconlife.claims@brytesa.com
          Travel Insurance

          Travel Insurance

          Monday to Friday, 08:00 – 16:30

          Customer Care Centre

          • Phone Icon0860 737 775
          • Email Icontravelcare@brytesa.com
          Download call centre numbers
          Travel Insurance

          Travel Insurance

          Monday to Friday, 08:00 – 16:30

          Claims

          • Phone Icon0860 222 446
          • Email Icontravelclaims@brytesa.com
          Download call centre numbers
          Emergency Travel Claims

          Emergency Travel Claims

          Available 24/7, Including Public Holidays

          For medical-related assistance

          • Phone Icon+1 416 642 2910 (reverse call charges accepted)
          • Email Iconassistance@wtp.ca

          Locations

          Where to Find Us

          Any legal summons, notices or court documents must be delivered to our Registered Office in Rosebank Towers.

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          We’re here to help

          Compliments, Complaints & Fraud Reporting

          • Compliments and complaints

            0800 12 11 70
          • Report Fraud

            0800 16 74 64
          Compliments and complaints

          Compliments and complaints

          Monday to Friday, 08:00 – 16:30

          Claims

          • Email Iconclaims.complaints@brytesa.com

          General

          • Email Iconnonclaimscomplaints@brytesa.com

          Bryte Life

          • Email Iconlife.complaints@brytesa.com

          Report fraud

          Available 24/7, Including Public Holidays

          Fraud

          • Phone Icon0800 16 74 64
          • Email Iconbryte@tip-offs.com