As a result of the severe storms experienced across Gauteng and KwaZulu-Natal, we have asked our broker partners to appoint any of our approved motor assessors, non-motor loss adjusters or building contractors who will help us to expedite the claims process on behalf of our customers.
Motor Claims
All hail claims may be directed to our dedicated partner, AHS, who specialise in hail repairs. Their details are as follows:
Alternatively, make contact with our Assessment Centres. Regrettably, digital assessments will not be conducted on vehicles that are damaged by hail.
Non-motor Claims
All non-motor claims should be directed to our Digicall – see details below:
Digital assessments will be conducted on certain non-motor claims, where the customer has obtained a quote from one of our approved suppliers. These assessments will be managed by Francois Bezuidenhout at Karwei Loss Adjusters. His details are as follows:
Should brokers be unable to get in touch with our team in Durban, please do not hesitate to contact a member of our senior management team in claims. Their details are pasted below:
- Cloud Saungweme, Chief Claims Officer
Telephone number: 011 370 9776
Mobile number: 071 642 9847
Email address: cloud.saungweme@brytesa.com
- Riaz Mia, Head of Claims
Telephone number: 011 370 9450
Mobile number: 071 313 2051
Email address: riaz.mia@brytesa.com
- Conrad Booyse, Head: Specialist Claims
Telephone number: 011 370 9356
Mobile number: 079 887 4345
Email address: conrad.booyse@brytesa.com
- Tselane Halata, Head of Liabilities
Telephone number: 011 370 9487
Mobile number: 071 340 9830
Email address: tselane.halata@brytesa.com
- Henk Maritz, Head: Procurement & Assessing
Telephone number: 011 370 9730
Mobile number: 083 399 0723
Email address: henk.maritz@brytesa.com
- Reynier Rautenbach, Head: Claims Operations
Telephone number: 011 370 9494
Mobile number: 060 991 9171
Email address: reynier.rautenbach@brytesa.com
