COVID-19 nationwide shutdown: Bryte operational update

In line with President Ramaphosa’s announcement of a nationwide shutdown, all our offices will only be accessible for any urgent or critical services from Friday, 27 March 2020 to 16 April 2020. Our switchboard, travel and claims call centres, underwriting teams, etc. remain operational and accessible on current numbers, email addresses and systems. All other services remain available

We have taken all the necessary measures to ensure that we minimise interruptions to the services we deliver. While we cannot predict how the situation will evolve, we have factored in various scenarios to assist with business continuity and resilience.

We will endeavour to continue supporting customers and partners as effectively and timeously as is possible, in these extraordinary circumstances. We encourage our stakeholders to engage us using existing channels.

We urge the South African public to stay positive, keep safe and adhere to government directives so that we can defeat the COVID-19 pandemic, united as South Africans and global citizens.

Wishing you and your loved ones good health.

Best wishes from the Bryte family.

Contact us:

Claims Registration: 0800 112 60

Bryte Assist: 0860 001 121

This page therefore aims to provide a consolidated platform where you can access the most up-to-date information on COVID-19 and feel empowered to safeguard yourself and your loved ones. Please note that the SA government has set up a WhatsApp line, which we encourage you to use.

We urge you and your loved ones to exercise caution and maintain hygiene to reduce the risk of exposure.

WHO – View the website

NICD – View the website

Important Customer Information

Bryte operational update | COVID-19 nationwide lockdown
COVID-19: Broker FAQ
Customer Letter – National Lockdown COVID19
View the website