COVID-19 Level 4 Nationwide Lockdown: Bryte Operational Update

In line with Government’s announcement of a risk-adjusted nationwide lockdown strategy and the subsequent progression from Level 5 to Level 4, all Bryte offices will continue to only be accessible for urgent and/or critical services, until further notice.

Our switchboard, travel and claims call centres, underwriting teams, etc. remain operational and accessible on current numbers, email addresses and systems. All other services remain available.

We have taken all the necessary measures to ensure that we minimise interruptions to the services we deliver. While we cannot predict how the situation will evolve, we have factored in various scenarios to assist with business continuity and resilience.

We will endeavour to continue supporting customers and partners as effectively and timeously as is possible, in these extraordinary circumstances. We encourage our stakeholders to engage us using existing channels.

We urge the South African public to stay positive, keep safe and adhere to government directives so we can manage, as well as reduce the spread of the COVID-19 pandemic, united as South Africans and global citizens.

Please note that the risk-adjusted lockdown strategy announced by President Cyril Ramaphosa, means that only businesses that are essential services – or fall within the parameters of the Level 4 restrictions will be allowed to operate, while others will still be required to work from home.

However, the list of essential services has been broadened and here’s a succinct summary of the different lockdown levels:

Bryte Insurance | lockdown levels

Please note that observance of guidelines for social distancing, sanitation and hygiene as well as the use of appropriate personal protective equipment, like cloth face masks will be mandatory. Additionally, the 20:00 to 05:00 curfew will be applicable from Level 5 until Level 2.

For more information on the restrictions and the risk adjusted strategy, click here.

Wishing you and your loved ones good health.

Contact us:

Claims Registration: 0800 112 60

Bryte Assist: 0860 001 121

Bryte Insurance | SA Health

This page therefore aims to provide a consolidated platform where you can access the most up-to-date information on COVID-19 and feel empowered to safeguard yourself and your loved ones. Please note that the SA government has set up a WhatsApp line, which we encourage you to use.

We urge you and your loved ones to exercise caution and maintain hygiene to reduce the risk of exposure.

WHO – View the website

NICD – View the website

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Bryte Insurance | Wash your hands poster
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View the website